Archive for the 'Breakfast Conversations' Category

Outsourcing and my results

If you’ve been following my work and this blog for a few months, you’ll know that I’ve had periods of my life where I’ve worked like a slave to my own business goals and dreams. That period taught me some of the best lessons of my life, without a doubt.

Earlier this year, I took the plunge into the world of outsourcing. If you’re following the business world, you know it’s one of the biggest trends and most time-saving, cost-saving, enlightening thing ever.

I took out a piece of paper and brainstormed all areas of my business and then decided upon which areas I should and could outsource and those I had to do myself. It was challenging because I believed that no-one could do the job as good as I could in most areas but I also believed that I couldn’t do it all myself and along with that belief gave into the fact that if anyone can do it at least 60% better than I could, I’d be happy to let them do it. At least, I could focus on the more important tasks at hand.

So I brainstormed and I came out with the following things that required outsourcing:-

  • General admin - writing letters, making phone calls, voicemails, etc
  • Customer service by email and telephone
  • Venue and equipment search, negotiation and liason
  • Event management - payments, confirmations to participants, receipts, etc
  • Product duplication, manufacture, printing, fulfillment, etc
  • Refund analysis and returns management
  • Financial management - book keeping, receipts, invoice creation, monthly reports printing and management
  • Accounting
  • Speaking enquiries, calendar management, etc
  • Press release distribution and media database management

I have outsourced all of the above, and even if some of my services were a little bit expensive, it is really worth it. I have so much free time, mental space and time to do what I want. But before I get into the challenges, I’m dealing with, here’s what I haven’t outsourced and still do:-

  1. Writing articles, hot sheets, newsletters, etc
  2. Coming up with marketing promotions, writing sales letters, etc
  3. Handling personal email
  4. Speaking at live events and telephone conferences
  5. Conducting monthly financial analysis and looking for ways to grow and expand
  6. Keeping an eye out on my Key Performance Indicators (KPI)

These are things I enjoy doing still and until I stop enjoying them, I’ll continue to do them.

As a result of having so much free time, I’m now feeling like I have nothing to do. This is only an after-feeling of having worked 16-hour days at one point. I am still as committed, if not more. To get over this, I am working on my dreamlines as Tim Ferriss puts it, and coming up with things that I want to have, be and do.

For starters, as you may have noticed, I have got more time to devote to my work on peace and unity as I can write more at this blog. I have also started the Breakfast Conversations, which you must attend so please put it in your diary. And there’s more in the pipeline too.

Perhaps in a later issue, I’ll share my intentions of what I want to have, do and be. In the meantime, I highly recommend Tim Ferriss’s method of dreamline. Read more here. Here is an electronic version.

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Announcing - 1st Breakfast Conversations Meetup

The ideas of peace, unity, love, compassion, non-violence and faith need to be at the forefront of our everyday discussions. There is less and less of it going in my local town and it’s time to step it up. Our community is strong, vibrant and active, but there is more talk of violence, sex, drugs and drink rather than peace, love, compassion, environment, unity and faith. It needs to replace gossip. It needs to stimulate people to think creatively, constructively and openly. We all need dialogue in our life.

We need more people to discuss these things. We need them to share them with their friends. This is not profit-making. This is joy-and-bliss-sharing. We need to bring them together on a regular basis, to share ideas, common themes and ways forward, etc.

With that in mind, I’m proposing a monthly (or regularly scheduled) meetup called Breakfast Conversations in which individuals are invited to join a round-table creative dialogue, discussion and collaboration on a focused theme. If you’re anywhere in London, travelling through our city, then please come. But only come if you’re juiced about love, compassion, faith, peace, unity and togetherness. If you are just interested and want to find out more, you are also welcome.

I prefer conversations like these to take place over breakfast - the start of the day provides each and everyone of us with a fresh outlook on the chosen theme and a great way to start the day.

With that in mind, I’ve gone ahead and selected the first date. I’ve gone for a weekday morning and a 9am meetup. I’m experimenting with the weekdays. If you want to come but can’t because you are working, please let me know. It’s best to run these things when there’s a majority presence.

The first Breakfast Conversations will take place on Tuesday 21st August 2007 at 9.00am at Amano Café, Northwick Park, Watford Road, Harrow, HA1 3TZ.

I’m hoping you’ll be able to make it. Even if there’s just two of us, this will go on. It’s nice if you can let me know if you’ll be coming. To do that, just leave a comment saying you’re coming. If you want to email me, my email is kavit@kavitharia.com.

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